How data-driven metrics fueled change + RN satisfaction at Monroe Carell Jr. Children’s Hospital Infusion Center at Vanderbilt

Monday, September 16th, 2024 | 1:00 PM - 2:00 PM CT

Nashville, Tenn.-based Monroe Carell Jr. Children's Hospital at Vanderbilt was facing challenges in level-loading schedules and patient distribution at its pediatric infusion center. The need for operational changes was clear — not only to address these issues, but clinician dissatisfaction as well.

In this live webinar, a nurse leader from the hospital's infusion center will share how adoption of a patient assignment tool led to a 100% increase in nurse satisfaction regarding equitable workloads and a 300% increase in satisfaction with the pacing of patient distribution. 

You will learn:
  • Operational challenges the infusion center faced and steps they took to improve
  • How data-driven decision-making empowers effective change management
  • Key considerations for specialized environments, such as pediatrics

Presenter:

Frost_Ashley- Professional Picture

Ashley Frost, MSN, RN, CPN

Manager Pediatric Hematology/Oncology & Outpatient Infusion
Children’s Hospital Outpatient Center
Monroe Carell Jr Children’s Hospital at Vanderbilt