How Jefferson Health turned a capacity crisis into an opportunity with virtual nursing

This webinar is on-demand and can be viewed at your convenience.

There's no telling what type of illness surges hospitals will see this year: Take lessons from Jefferson Health's nurse-led virtual nursing pilot program here. 

A surge in respiratory viruses over the fall and winter months placed immense capacity and resource strain on hospitals. This year, they can't afford to wait and see what the next respiratory virus reason might bring. 

In this session, leaders from Philadelphia-based Jefferson Health will share how a nurse-led approach helped the organization meet staffing demands during this past pediatric surge in respiratory syncytial virus cases. Colleen Mallozzi, RN, senior vice president and chief nursing informatics officer at Jefferson Health, and Laura Gartner, DNP, RN, clinical informatics director at the health system, will share how the team quickly expanded an existing virtual sitting program into a virtual nursing pilot to meet patient care and staffing demands. 

Learning points:
  • The timely implementation of a systemwide virtual nursing pilot
  • The CNIO's pivotal role in ensuring the clinical practice leads the technology and not the other way around
  • Critical steps to structure the program including the right setting, staffing, and outcome measurements





Colleen Mallozzi - Sydney Mason Cropped

Colleen Mallozzi, MBA RN

SVP, Chief Nursing Informatics Officer

Jefferson Health

laura pic - Sydney Mason Cropped

Laura Gartner DNP, MS, RN, NEA-BC

Division Director Clinical Informatics

Jefferson Health

LisbethVotruba - Sydney Mason

Lisbeth Votruba, MSN, RN

Chief Clinical Officer