How one health system quietly became an AI powerhouse

Wednesday, September 4th, 2024 | 12:00 PM - 1:00 PM CT

Joe Kelly has been with Mercy, headquartered in St. Louis , Mo., for 10 years. Over that time, he has risen to lead Mercy's transformation efforts including the teams responsible for creating and implementing the artificial intelligence strategy for the faith-based, 50+ hospital system as chief transformation & business development officer. He has quietly but effectively guided the 52,000-person organization in launching pilot programs, rigorously documenting their ROI and value, and scaling them across the entire system with a "no opting out" approach to a system of care.

His team's efforts have saved the $9 billion organization tens of millions of dollars and countless hours, while also improving the experience of caregivers and consumers.

This is a prime example of how a health system with a distinct culture, vision, strategy, and leadership around AI can lead the way. It also reflects pragmatic work ethic — putting tools to work and getting things done.

In this 60-minute editorial webinar, join Becker's Molly Gamble as she sits down with Mr. Kelly to explore Mercy's AI culture, delve into specific use cases including: consumer-facing immediate scheduling and access points, AI-driven operational solutions, and discussions on the work behind these technology-powered success stories. The discussion will also center on consensus-building, realignment of incentives, and integrating ambitious technology with a Catholic mission.

Topics include:

Fostering a culture of innovation: How Mercy built a strong foundation around AI, ensuring that every initiative aligns with values and mission.

From pilot to systemwide adoption: The strategy behind launching ambitious AI pilots and effectively scaling them across integrated systems

Leadership skills and qualities when spearheading AI: The leadership traits and vision required to champion AI initiatives, drive consensus, and navigate the complexities of integrating technologies into a mission-driven healthcare organization

Moving from point solutions to a platform mindset: How to integrate into a platform of care from a number of disparate efforts across broad geographies.

This conversation is not sponsored.