More patients, fewer log jams: How this cancer center seamlessly grew volumes by 33%

Tuesday, February 21st, 2023 | 12:00 PM - 1:00 PM CT

Dealing with growing patient demand, Kelsey-Seybold Cancer Center recognized the need to better utilize available infusion chairs, take advantage of morning and evening appointments, and create a clear, data-driven way to justify a significant operational expansion.

See how the cancer center adopted new technology to unlock additional capacity and swiftly address these pain points — all while planning for an 18,000-square-foot expansion slated to be completed this spring.

Key results included:

Growing patient volume by 33 percent across all sites
Improving median chair utilization by 31 percent, better using morning and evening hours
Increasing patient hours by 36 percent across all sites, while consistently avoiding chair lock

Presenter:

Hilary Chandler, MSN, RN, OCN, CRNI

Nurse Manager - Cancer Services | Kelsey-Seybold Cancer Center

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