Healthcare leaders everywhere are being asked to do more with less, but infusion centers face unique challenges compared to other areas of the industry, especially in the wake of the COVID-19 pandemic. Scheduling is more complicated, leading to volatile workloads, capacity issues and burnt-out nurses. To address fundamental operational issues, leaders must embrace innovation and leverage resilience. 

This on-demand webinar emphasizes the necessity of confronting difficult problems, such as optimizing lab processes and decoupling clinic and infusion appointments. Duke Health shares a real-world example of adopting the nurse pull model overnight, showcasing the transformative impact on patient and nurse satisfaction, as well as operational efficiency. 

You'll learn: