Rethinking digital engagement: What patients really want from healthcare

Wednesday, November 16th, 2022 | 12:00 PM - 1:00 PM CT

Patient access is a key priority for most health system executives, yet few are satisfied with current performance. Capturing new patients and retaining existing ones is more challenging than ever amid shifting patient expectations and the emergence of consumer-centric competitors.

Many legacy digital tools fall short of patients' expectations and can even produce more friction. For example, each time a patient tries to self-schedule but gets redirected to a phone number, another obstacle to care is created.

Join us to learn what patients really expect from technology based on Notable's recent survey of 1,000 patients.

Attendees will learn:
  • Why old approaches to digital engagement fail
  • How and where patients believe technology can better serve them
  • Why automation platforms are essential to delivering a better digital experience



CarleFalk - Kristelle Khazzaka-1

Carle Falk

Head of Research, Notable