Same surgical footprint, more output: How one health system rewrote its OR operating model


This webinar is on-demand and can be viewed at your convenience.

Imagine running a surgical enterprise where every OR across every site can be filled with the right case, on the right day, by the right surgeon — without building anything new. Schedulers stop chasing block changes by phone. Surgeons trust the data. Leadership finally sees one set of numbers.

That is what Lee Health built. By treating OR access as an enterprise asset rather than a site-by-site problem, the system's surgical leadership unified scheduling across four hospitals, redesigned surgeon governance and turned a fragmented operation into a coordinated growth engine.

The results are concrete: an 8.8x return on investment, an 11% increase in case volume, a 6% gain in utilization and a 20% reduction in unused block minutes. Scheduling turnaround time dropped from 48 hours to under eight. Decision-making is now coordinated across 53 operating rooms and more than 54,000 annual surgeries — and the gains have held through fiscal year 2025, not just the first 100 days.

The results are concrete. An 8.8x return on investment. Scheduling turnaround time cut from 48 hours to under eight. Coordinated decision-making across 53 operating rooms and more than 54,000 annual surgeries. And outcomes that have held through fiscal year 2025 — not just the first 100 days.

This OnDemand session will cover:
 
  • The operating model that turned four siloed sites into one surgical enterprise
  • Why credible data — not new dashboards — is what changes surgeon behavior
  • A maturity roadmap for scheduling automation built on visibility first
  • How Lee Health sustained gains beyond the first 100 days

Presenter:

Lis Digneo, Lee Health

Lis Digneo, MHA, RN

System Director, Outpatient Surgical Services, Lee Health