The data is in: Why metrics drive collaboration that’s key to healthcare IT strategy

Wednesday, February 8th, 2023 | 1:00 PM - 2:00 PM CT 

With financial resiliency efforts, budget constraints, and staffing shortages likely to continue, 2023 could be the year when the operational efficiencies that result from partial IT outsourcing is one of your best options for staying on track with the technology innovations your healthcare organization needs. What if you had more time to build stronger, strategic relationships with your C-suite colleagues and clinical stakeholders instead of managing day-to-day operations like the service desk? What if you could fill that gap in expertise so your IT team could deliver successfully on high priority, transformational IT projects?

See why these new models will give you strategic advantage and dispel the myth that IT outsourcing will cost more, is disruptive and robs intellectual capital. Get research-based advice and value-based metrics for making decisions on the operational model that best fits your organization’s strategic objectives.

Key discussion topics:
  • Recent insights and practical advice on C-level relationships based on a survey of CFOs,
    sponsored by CereCore and conducted by HFMA
  • Short and long-term gains of IT managed services, contingent staffing and a hybrid model
  • Real-world examples of why metrics matter for improving operations and building relationships 


Joel St. Francis (1) - Katie Breck

Joel St. Francis, CHCIO, PMP, SSBB

Vice President of Client Managed Services, CereCore

Joel nurtures client relationships, enhances organizational effectiveness and operational practices and develops growth strategy for Managed Services at CereCore. Joel brings more than 20 years of client and account management expertise and delivering solutions for complex clients’ needs to his role. Prior to his VP role, Joel served as a client executive for Parallon managing a portfolio of solutions to achieve client revenue and profitability targets while expanding the CereCore business portfolio. Joel earned his Bachelor of Science in Economics from Worcester State University. He is a certified project management professional, Six Sigma Black Belt, and CHCIO.

Peyman Zand (1) - Katie Breck

Peyman Zand, CFCHE

Vice President of Advisory Services, CereCore

Peyman is responsible for providing consultative services to clients and assisting them with strategic planning, governance and program development framework needed to align and implement key initiatives and introduce pragmatic innovations into the organization. Before joining CereCore, Peyman served as Vice President of IT at Community Health Systems. Prior to that, he served as Regional CIO for Tenet Healthcare, Partner at Pivot Point Consulting, System Director of the University of North Carolina Health Care System, and Divisional CIO for the Dow Chemical Company. Peyman also served at the pleasure of Governor John Engler of Michigan, with accountability to deliver the state’s largest and most complex projects. Peyman holds a Bachelor of Science in Computational Mathematics and Engineering from Michigan State University and a Master of Business Administration (MBA) from the University of Michigan, and is a Certified Healthcare Executive (CFCHE). About CereCore CereCore® provides IT services that make it easier for you to focus on supporting hospital operations and transforming healthcare through technology. With a heritage rooted in our nation’s top-performing hospitals, we serve as leaders and experts in technology, operations, data security, and clinical applications. We partner with clients to become an extension of the team through comprehensive IT and application support, technical professional and managed services, IT advisory services, and EHR consulting, because we know firsthand the power that integrated technology has on patient care and communities.