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title: "Virtual nursing at scale: Inside University Hospitals' full-hospital model"
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## Virtual nursing at scale: Inside University Hospitals' full-hospital model

---

### Tuesday, October 28th, 2025 | 12:00 PM - 1:00 PM CT

University Hospitals became one of the first health systems in the U.S. to implement a whole-hospital virtual nursing program — and the results are changing how care is delivered across ED, post-op and med-surg units.

Through its Connected Care Team initiative, UH created a scalable virtual model that strengthens bedside care, reduces nurse strain and improves patient safety. Their approach isn't about replacing teams at the bedside — it's about amplifying them.

Join this webinar to learn what it took to make this work across an entire hospital and the practical takeaways your team can use.

**You'll learn how UH:**

 

- Launched a full-hospital virtual nursing model to address staffing strain and expand clinical reach
- Measured results across patient experience, nurse engagement and operational efficiency
- Used flexible, AI-driven tools and front-line engagement to drive sustainability — not just a pilot

## **Presenters:**

![Brian Nelson- Headshot Image - Somer Sinnard](https://go.beckershospitalreview.com/hs-fs/hubfs/Brian%20Nelson-%20Headshot%20Image%20-%20Somer%20Sinnard.png?width=120&height=120&name=Brian%20Nelson-%20Headshot%20Image%20-%20Somer%20Sinnard.png)

### Brian Nelson, MHA, BSN, RN

##### Program Lead, University Hospitals Veale Healthcare Transformation Institute

![headshot final.jpg - Somer Sinnard](https://go.beckershospitalreview.com/hs-fs/hubfs/headshot%20final.jpg%20-%20Somer%20Sinnard.jpeg?width=120&height=120&name=headshot%20final.jpg%20-%20Somer%20Sinnard.jpeg)

### Lauren Yanus, BSN, BA, RN, CPN

##### Platform Lead, University Hospitals Veale Healthcare Transformation Institute

## Moderator:

![Marcia - 2 - Standard Rez - Somer Sinnard](https://go.beckershospitalreview.com/hs-fs/hubfs/Marcia%20-%202%20-%20Standard%20Rez%20-%20Somer%20Sinnard.jpg?width=120&height=120&name=Marcia%20-%202%20-%20Standard%20Rez%20-%20Somer%20Sinnard.jpg)

### Marcia Murphy, MSN, RN, AGACNP-BC, ANP-BC, NE-BC, CCRN, CPHQ

##### Chief Clinical Operations Officer, VitalChat

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

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