When IT systems go dark: Monument Health and Aspirus Health share the playbook
Monday, July 21st, 2025 | 11:00 AM - 12:00 PM CT
Every minute of unplanned IT downtime puts patients, revenue, and reputation at risk. Join Becker’s Healthcare for a candid look at how leading health systems keep care moving when core systems fail.
CIO Patrick Woodard, MD (Monument Health) teams up with Lisa K. Rowe-Peplinski, DNP, MSN, RN, CPHQ (Vice President, System Nursing Operations, Aspirus Health) and Healthlink Advisors resiliency leads Steve Hendrick and Zahid Rathore to walk you through a proven, operations-first approach that goes far beyond traditional disaster-recovery checklists. You’ll leave with a framework your team can adapt tomorrow.
Key takeaways
CIO Patrick Woodard, MD (Monument Health) teams up with Lisa K. Rowe-Peplinski, DNP, MSN, RN, CPHQ (Vice President, System Nursing Operations, Aspirus Health) and Healthlink Advisors resiliency leads Steve Hendrick and Zahid Rathore to walk you through a proven, operations-first approach that goes far beyond traditional disaster-recovery checklists. You’ll leave with a framework your team can adapt tomorrow.
Key takeaways
- Stand up a cross-functional response program spanning clinical, nursing, revenue cycle, and supply-chain workflows
- Identify hidden failure points that jeopardize patient safety during extended outages
- Run live tabletop simulations to pressure-test people, processes, and manual workarounds in advance
- Build department-level playbooks that restore care delivery and cash flow within hours rather than days
Presenters:
Patrick Woodard, MD, MHA
Chief Information Officer, Monument Health
Steve Hendrick
Organizational Resiliency Co-Leader, Healthlink Advisors
Zahid Rathore, MBA, MPH
Organizational Resiliency Co-Leader, Healthlink Advisors