Why health systems struggle to prove ROI on digital health investments
Tuesday, February 17th, 2026 | 12:00 PM - 1:00 PM CT
Health systems are spending more on technology than ever, but many digital and C-suite leaders still face tough questions about substantiating value and investment strategies.
When ROI is siloed or unclear, innovation can stall, governance can break down and technology is perceived as a cost center rather than a strategic asset. Traditional financial models often miss clinical and operational value, leaving leaders without a comprehensive, longitudinal impact perspective.
This panel brings together executives from Stanford Health Care, Mass General Brigham, and Southern Illinois Healthcare to unpack how leading systems are addressing these challenges head-on. Speakers will share how they're closing visibility gaps, centralizing decision making, and creating repeatable methods to measure value across the organization.
The discussion will explore how to transition into maximum-impact mode with coordinated technology strategies that support enterprise priorities and win executive buy-in.
Key insights include:
When ROI is siloed or unclear, innovation can stall, governance can break down and technology is perceived as a cost center rather than a strategic asset. Traditional financial models often miss clinical and operational value, leaving leaders without a comprehensive, longitudinal impact perspective.
This panel brings together executives from Stanford Health Care, Mass General Brigham, and Southern Illinois Healthcare to unpack how leading systems are addressing these challenges head-on. Speakers will share how they're closing visibility gaps, centralizing decision making, and creating repeatable methods to measure value across the organization.
The discussion will explore how to transition into maximum-impact mode with coordinated technology strategies that support enterprise priorities and win executive buy-in.
Key insights include:
- Common reasons ROI remains difficult to prove in health systems
- How centralized governance supports better decision-making
- Strategies to make technology value visible and sustainable
- Lessons from systems successfully substantiating enterprise-level technology impact
Presenters:
Leah Rosengaus
Director, DigitalHealth, Stanford Health Care
Rajesh (Raj) Patel, MD, MPH, MA
VP of Digital Patient Experience, Mass General Brigham
Todd Guenzburger, MD, FACP
Vice President, Chief Health Information Officer, Southern Illinois Healthcare
Moderator: