--- title: "AI's impact on patient engagement: Health system insights from Becker's and Zoom" image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-whitepaper-cta.png --- [Skip to main content](https://go.beckershospitalreview.com/hitwp/-ais-impact-on-patient-engagement-health-system-insights-from-beckers-and-zoom#main) - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) More - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) Search [Subscribe](https://www.beckershospitalreview.com/subscribe/) [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com) - Leadership - [Leadership & Management](https://www.beckershospitalreview.com/hospital-management-administration/) - [Executive Moves](https://www.beckershospitalreview.com/hospital-executive-moves/) - [Strategy](https://www.beckershospitalreview.com/strategy/) - [Rankings](https://www.beckershospitalreview.com/rankings-and-ratings/) - [HR](https://www.beckershospitalreview.com/hr/) - [Workforce](https://www.beckershospitalreview.com/workforce/) - [Marketing](https://www.beckershospitalreview.com/digital-marketing/) - Finance - [Financial Management](https://www.beckershospitalreview.com/finance/) - [Capital](https://www.beckershospitalreview.com/capital/) - [Compensation](https://www.beckershospitalreview.com/compensation-issues/) - [Transactions & Valuation](https://www.beckershospitalreview.com/hospital-transactions-and-valuation/) - [Legal & Regulatory](https://www.beckershospitalreview.com/legal-regulatory-issues/) - Health IT - [Health Information Technology](https://www.beckershospitalreview.com/healthcare-information-technology/) - [EHRs](https://www.beckershospitalreview.com/ehrs/) - [Artificial Intelligence](https://www.beckershospitalreview.com/ai/) - [Cybersecurity](https://www.beckershospitalreview.com/cybersecurity/) - [Digital Health](https://www.beckershospitalreview.com/digital-health/) - [Innovation](https://www.beckershospitalreview.com/innovation/) - [Telehealth](https://www.beckershospitalreview.com/telehealth/) - [Disruptors](https://www.beckershospitalreview.com/disruptors/) - Clinical Care - [Patient Safety and Outcomes](https://www.beckershospitalreview.com/patient-experience/patient-safety-outcomes/) - [Physicians](https://www.beckershospitalreview.com/hospital-physician-relationships/) - [Nursing](https://www.beckershospitalreview.com/nursing/) - [Pharmacy](https://www.beckershospitalreview.com/pharmacy/) - [Patient Experience](https://www.beckershospitalreview.com/patient-experience/) - [Care Coordination](https://www.beckershospitalreview.com/care-coordination/) - [Infection Prevention and Control](https://www.beckershospitalreview.com/infection-control/) - [Public Health](https://www.beckershospitalreview.com/public-health/) - [Health Equity](https://www.beckershospitalreview.com/health-equity/) - [GLP-1s](https://www.beckershospitalreview.com/glp-1s/) - [Supply Chain](https://www.beckershospitalreview.com/supply-chain/) - Specialties - [Oncology](https://www.beckershospitalreview.com/oncology/) - [Cardiology](https://www.beckershospitalreview.com/cardiology/) - [Orthopedics](https://www.beckershospitalreview.com/orthopedics/) - [OR](https://www.beckershospitalreview.com/or/) - [Post-Acute](https://www.beckershospitalreview.com/post-acute/) - [Lab](https://www.beckershospitalreview.com/lab/) - [Radiology](https://www.beckershospitalreview.com/radiology/) - Resources - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Podcasts](https://www.beckerspodcasts.com/) - [Featured Content](https://conferences.beckershospitalreview.com/featured-content) - [Lists](https://conferences.beckershospitalreview.com/lists/7368520) - [Surveys](https://www.beckershospitalreview.com/surveys/) - [Videos](https://conferences.beckershospitalreview.com/videos) - [Newsletters](https://www.beckershospitalreview.com/newsletters/) - [LeanTaaS Content Hub](https://hubs.beckershealthcare.com/leantaas-ai-solutions) - [Intuitive Content Hub](https://hubs.beckershealthcare.com/intuitive-beckers-content-hub) - [NRC Content Hub](https://conferences.beckershospitalreview.com/nrc-health-content-hub?utm_source=bhrwebsite) - Events - [Live Events](https://conferences.beckershospitalreview.com/upcoming-events) - [Virtual Events](https://conferences.beckershospitalreview.com/upcoming-events/virtual-event) Search for: Clear search Search [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com) Menu [Subscribe](https://www.beckershospitalreview.com/subscribe/) Search for: Clear search Search - Leadership - [Leadership & Management](https://www.beckershospitalreview.com/hospital-management-administration/) - [Executive Moves](https://www.beckershospitalreview.com/hospital-executive-moves/) - [Strategy](https://www.beckershospitalreview.com/strategy/) - [Rankings](https://www.beckershospitalreview.com/rankings-and-ratings/) - [HR](https://www.beckershospitalreview.com/hr/) - [Workforce](https://www.beckershospitalreview.com/workforce/) - [Marketing](https://www.beckershospitalreview.com/digital-marketing/) - Finance - [Financial Management](https://www.beckershospitalreview.com/finance/) - [Capital](https://www.beckershospitalreview.com/capital/) - [Compensation](https://www.beckershospitalreview.com/compensation-issues/) - [Transactions & Valuation](https://www.beckershospitalreview.com/hospital-transactions-and-valuation/) - [Legal & Regulatory](https://www.beckershospitalreview.com/legal-regulatory-issues/) - Health IT - [Health Information Technology](https://www.beckershospitalreview.com/healthcare-information-technology/) - [EHRs](https://www.beckershospitalreview.com/ehrs/) - [Artificial Intelligence](https://www.beckershospitalreview.com/ai/) - [Cybersecurity](https://www.beckershospitalreview.com/cybersecurity/) - [Digital Health](https://www.beckershospitalreview.com/digital-health/) - [Innovation](https://www.beckershospitalreview.com/innovation/) - [Telehealth](https://www.beckershospitalreview.com/telehealth/) - [Disruptors](https://www.beckershospitalreview.com/disruptors/) - Clinical Care - [Patient Safety and Outcomes](https://www.beckershospitalreview.com/patient-experience/patient-safety-outcomes/) - [Physicians](https://www.beckershospitalreview.com/hospital-physician-relationships/) - [Nursing](https://www.beckershospitalreview.com/nursing/) - [Pharmacy](https://www.beckershospitalreview.com/pharmacy/) - [Patient Experience](https://www.beckershospitalreview.com/patient-experience/) - [Care Coordination](https://www.beckershospitalreview.com/care-coordination/) - [Infection Prevention and Control](https://www.beckershospitalreview.com/infection-control/) - [Public Health](https://www.beckershospitalreview.com/public-health/) - [Health Equity](https://www.beckershospitalreview.com/health-equity/) - [GLP-1s](https://www.beckershospitalreview.com/glp-1s/) - [Supply Chain](https://www.beckershospitalreview.com/supply-chain/) - Specialties - [Oncology](https://www.beckershospitalreview.com/oncology/) - [Cardiology](https://www.beckershospitalreview.com/cardiology/) - [Orthopedics](https://www.beckershospitalreview.com/orthopedics/) - [OR](https://www.beckershospitalreview.com/or/) - [Post-Acute](https://www.beckershospitalreview.com/post-acute/) - [Lab](https://www.beckershospitalreview.com/lab/) - [Radiology](https://www.beckershospitalreview.com/radiology/) - Resources - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Podcasts](https://www.beckerspodcasts.com/) - [Featured Content](https://conferences.beckershospitalreview.com/featured-content) - [Lists](https://conferences.beckershospitalreview.com/lists/7368520) - [Surveys](https://www.beckershospitalreview.com/surveys/) - [Videos](https://conferences.beckershospitalreview.com/videos) - [Newsletters](https://www.beckershospitalreview.com/newsletters/) - [LeanTaaS Content Hub](https://hubs.beckershealthcare.com/leantaas-ai-solutions) - [Intuitive Content Hub](https://hubs.beckershealthcare.com/intuitive-beckers-content-hub) - [NRC Content Hub](https://conferences.beckershospitalreview.com/nrc-health-content-hub?utm_source=bhrwebsite) - Events - [Live Events](https://conferences.beckershospitalreview.com/upcoming-events) - [Virtual Events](https://conferences.beckershospitalreview.com/upcoming-events/virtual-event) Site Switcher - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) ## AI's impact on patient engagement: Health system insights from Becker's and Zoom --- As leading hospitals and health systems strive to meet increased patient engagement demands, many are using tools that leverage artificial intelligence to empower and engage patients.  But concerns around AI tools persist, as do untapped opportunities for additional use cases. To learn more about how health systems are leveraging AI and its impact on patient engagement, Becker's Healthcare and Zoom recently conducted a survey of healthcare leaders. In this whitepaper, you will learn:   - How both healthcare providers and patients are actively using AI-based engagement tools. - Why healthcare organizations say AI has been a "win" for providers and patients alike. - How AI can be applied to health and wellness education for patients. - Which concerns about healthcare AI continue to persist. - How to chart the path forward with AI and patient engagement.   Please fill out the form to download the whitepaper.  [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com) ### Contact Us [1-800-417-2035](tel:180041720354) [becker@beckershealthcare.com](mailto:becker@beckershealthcare.com) - [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/) - [LinkedIn](https://www.linkedin.com/company/asc-communications/) - [Facebook](https://www.facebook.com/@BeckersHospitalReview/) - [X](https://x.com/beckershr) - [YouTube](https://www.youtube.com/user/hospitalreview1) ### Other Becker’s Sites - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) ### More Resources - [Events](https://conferences.beckershospitalreview.com/upcoming-events/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) Copyright © 2026 Becker’s Healthcare. All Rights Reserved. [Privacy Policy](https://www.beckershospitalreview.com/privacy-policy/). [Cookie Policy](https://www.beckershospitalreview.com/cookie-policy/). [Linking and Reprinting Policy](https://www.beckershospitalreview.com/uncategorized/linking-and-reprinting-policy/). | [Employee Access](https://mhq-ep.prismhr.com/) ![](https://www.facebook.com/tr?id=1151078721744405&ev=PageView&noscript=1) ![](https://px.ads.linkedin.com/collect/?pid=1310345&fmt=gif)