Doing more with less—how one Cerner system left 80 administrative positions unfilled through AI and automation

From unfilled positions to fewer write-offs and denials, this longitudinal study examines the effect of automation over two years at North Kansas City and Meritas Health. 

Today, the system has implemented digital scheduling, automated registration and intake, automated care gap outreach, and more, with far-ranging effects across patient and staff experience, as well as financial and care outcomes.

This whitepaper:
  • Reveals how performance metrics changed over the course of two years
  • Details how frontline workers and clinic managers have responded to the new technology
  • Shares the real, human impact of AI and automation on care outcomes

Please fill out the form to download the whitepaper.