How an AI-pilot at URMC became a clinician morale booster


For every hour clinicians spend face to face with patients, they spend nearly two hours on EHR and desk work, fueling frustration and burnout. At the University of Rochester Medical Center, orthopedists piloted a novel voice-based AI tool to reclaim that time. The results? Faster documentation, higher-quality notes and a 29% drop in after-hours "pajama time."

This report unpacks how URMC reduced documentation burdens without adding staff — while improving patient interaction and unlocking new revenue opportunities.

Learnings include:
 
  • How URMC saved 14 minutes per note, per physician
  • The revenue impact of AI-generated, code-ready documentation (+$92K/month)
  • Why 100% of pilot users recommended system-wide adoption
 

Please fill out the form to download the whitepaper.

Knowtex (www.knowtex.ai) is a voice AI platform revolutionizing healthcare documentation through specialty-tailored workflows. Our technology captures natural doctor-patient conversations to automatically generate medical notes, patient-facing summaries, and precise ICD-10, CPT, and E&M codes integrated directly into the EHR for efficient clinician sign-off. Knowtex is a nationally recognized winner by the U.S. Department of Veterans Affairs for safe, trustworthy ambient AI.