How healthcare leaders are navigating change in the new era of technology

Technology-driven innovation is a common goal among healthcare leaders. Most want to see their organizations embrace innovation, nurture it and benefit from it.

A persistent challenge that has emerged for leaders, however, is change management — and whether they have the required expertise to allow the capabilities and culture of innovation to take root and spread broadly across clinical, revenue cycle and other operations.

In an executive roundtable at Becker's Health IT + Digital Health + RCM Meeting, Daryle Abrahams, a change effectiveness consultant and leader at DXC Technology, moderated a discussion with three healthcare technology leaders:
  • Edward Kim, MD, physician-in-chief and senior vice president, City of Hope Orange County (Irvine, Calif.)
  • Marty Sheetz, vice president, business implementation and operations, Delta Dental
  • Paul Williams, associate vice president, infrastructure technology, Penn Medicine (Philadelphia)
The panelists discussed how hospitals and health systems can successfully implement new technologies, as well as the strategies and capabilities organizations need to overcome internal resistance, support user adoption and upskill and empower their staff.

In this white paper, you'll learn:
  • Why behavioral change is often necessary to drive user adoption of new technologies
  • Why technology-driven initiatives face multiple challenges, both old and new
  • How intrapreneurship can spur innovation

Please fill out the form to download the whitepaper.