How to build an AI-powered digital front door – lessons from leading healthcare organizations

Traditional digital front door investments have not met expectations.

Patients are still frustrated with roadblocks to accessing care, and staff are doing more data entry and other manual repetitive tasks than ever before.

Digital transformation was supposed to bring healthcare into the modern age, but the industry is still burdened by processes like clipboards, faxes, and never-ending manual work queues.

But, there’s a shift happening - thanks to AI and automation. This guide covers:
  • Key indicators of an ineffective digital front door.
  • Proven strategies from top healthcare organizations for an efficient, AI-powered digital front door that benefits patients and staff.
  • How conversational AI is revolutionizing patient navigation in healthcare.

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