About 20 percent of people in the U.S. speak a language other than English at home. That equates to almost 9 percent of patients who will encounter some type of language barrier when seeking medical care.

That has major implications for healthcare organizations. Patients with language barriers experience reduced quality outcomes — including 1.5 days longer length of stay and 9.4 percent higher readmission rates than English-speaking patients. 

This report explains the value of a robust language access program that goes beyond simple compliance and delivers real financial value for the business and better outcomes for the patients. 

This short report will cover: