Personalization at scale: How 3 healthcare organizations are rewriting the status quo


Netflix, Starbucks and Amazon have set the gold standard for personalized consumer experiences. Meanwhile, healthcare has struggled to keep pace, as many organizations still cling to reactive models that prioritize short-term clinical interactions over long-term relationships. But the tide is turning. 

This whitepaper explores how three forward-thinking healthcare organizations — Augusta Health (Fishersville, Va.), Montage Health (Monterey, Calif.) and Austin (Texas) Regional Clinic — use intelligent automation to rewrite the status quo for personalization in healthcare. 

Key learnings:
 
  • Key strategies for building deeper patient connections
  • Practical examples of automation driving personalization
  • Actionable insights for adopting these solutions in your organization
 

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