Smart access, stronger systems: How leaders are turning patient access into a growth driver
Patient access can no longer rely on manual scheduling, long hold times or disconnected portals. These outdated workflows frustrate patients and burn out staff — and healthcare leaders know it.
In a recent Becker's survey, 100 healthcare executives shared their views and strategies on technology adoption. From AI-powered scheduling to intelligent call routing, this is what health systems are doing now.
What's inside:
In a recent Becker's survey, 100 healthcare executives shared their views and strategies on technology adoption. From AI-powered scheduling to intelligent call routing, this is what health systems are doing now.
What's inside:
- Survey results from 100 health system leaders, including CEOs and VPs of Patient Access
- Real-world insight on AI adoption and its implications for staff
- Strategic takeaways for modernizing patient scheduling, communications and access centers
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