Stop playing telephone with your patients—how to move to a post-call center world

In 2023, the vast majority of appointments are still booked by telephone. This isn’t what patients want. It’s also labor-intensive and incredibly inefficient.

But it doesn’t have to be this way. There’s now a proven playbook for moving beyond the call center to something far better for patients and providers.

This whitepaper: 
  • Examines findings from a nationwide survey of patient access leaders on scheduling 
  • Unpacks the differences between what providers provide and what patients want
  • Details how two health systems have increased appointments, slashed staff time spent on scheduling, and improved patient satisfaction through intelligent automation 


Please fill out the form to download the whitepaper.