Healthcare is on the brink of a tech-driven transformation, and government healthcare organizations are at the forefront of this change. While much of the conversation about transformation in healthcare focuses on delivering new therapies and curing previously incurable diseases, it's important to remember that biotech and pharma are not the only parts of the healthcare ecosystem benefiting from new technologies. Government healthcare organizations are leveraging technology to transform patient experiences, from the frontlines of patient care to the offices of hospitals and call centers across the country. IT leaders in government healthcare are harnessing innovations in healthcare IT to streamline each patient-care touchpoint, from routine communications to care delivery, while also alleviating the workloads of their teams on the backend. At the heart of this transformation is the desire to improve the lives and well-being of patients, and to provide them with the best possible care.