How 4 leaders are boldly rethinking the patient experience
There’s so much more to improving patient experiences than patient satisfaction survey results. Creating a culture that values the patient experience and uses data to drive decisions is critical. But to drive a strong experience culture, you must be willing to make bold moves.
We spoke with four healthcare leaders who are elevating the patient experience. In these exclusive interviews, you'll learn:
We spoke with four healthcare leaders who are elevating the patient experience. In these exclusive interviews, you'll learn:
- Use patient experience data and storytelling to build an experience-centered culture
- Adjust your metrics to drive change and action across your organization
- Make bold moves today to get you on the path to a modern patient experience program
Please fill out the form to download the whitepaper.