How AdventHealth & Banner Health built a modern financial experience that innovated at every stage in the patient journey

Thursday, July 23rd, 2020 | 11:00 am - 12:00 pm CT

The verdict on digital in healthcare is in.

Patients have been outspoken about their demand for more innovative technology options in healthcare for years, but health systems have been slow to react.

Not any more.

Join two of the leading healthcare providers in the United States, AdventHealth and Banner Health, for a very special panel discussion on how to use technology to educate patients, drive engagement, and optimize collections at every stage in the financial journey.

In this discussion, you will learn:

  • How to create a digital financial journey that begins pre-visit and helps to create a seamless experience between your pre-service and post-service revenue cycle departments.
  • How to achieve organizational buy-in from key stakeholders and staff when building your end-to-end patient engagement engine.
  • How to leverage estimates to improve collectability and meet key organizational objectives.
  • How to power affordability by automatically presenting the patient with tailored financial options like payment plans, charity, and patient financing


Tim-Reiner Photo

Tim Reiner

Senior Vice President of Revenue Cycle for AdventHealth

Brads Headshot

Brad Tinnermon

VP of Enterprise Revenue Cycle for Banner Health