Staff and Patients Want Seamless Communication: How Can Your ASC Improve Workflow and Satisfaction?

Monday, June 7th, 2021 | 10:30 AM - 11:30 AM CT

Monday, June 7th, 2021 | 10:30 - 11:30 AM CT (11:30 AM - 12:30 PM ET)

Patients are demanding healthcare providers give them the same convenient, user-friendly experiences they get from the retail and travel industries. Implementing technologies that improve the patient experience, such as a secure text messaging platform, can improve a practice’s engagement with its patients. 
Mobile communication that is secure and timely can help staff and patients be more informed, enable ASCs to operate more efficiently and avoid costly surgery cancellations. In this webinar, David Koronkiewicz, DO, of Goshen Orthopedics & Sports Medicine, will discuss how his practice successfully implemented a secure text messaging platform to improve its pre-surgery communication, triaging and patient update process. 
Tune in to learn: 
  • Why secure messaging is a tool every practice needs to use 
  • Use cases for launching secure texting in your current messaging platform 
  • How secure messaging translates into improved patient satisfaction scores and outcomes


Koronkiewicz_David head shot - Kristelle Khazzaka

David C. Koronkiewicz, DO, MS-HQSM, FAOAO

Goshen Orthopedics & Sports Medicine