How Coram CVS Specialty optimized claims processing with automated analytics

Thursday, September 17th, 2020 | 12:00 pm - 1:00 pm CT

Coram CVS Specialty delivers convenient infusion therapy to more than 205,000 patients across more than 90 locations nationwide every year. To optimize the revenue cycle for this large-scale operation and deliver more reliable information to senior leadership, the Coram data team leveraged analytics to streamline the data capture and reporting processes.

During this webinar, you will learn how the analytics team automated these processes while also lowering the manual work associated with ad-hoc claims queries by over 80 percent. This resulted in higher analyst productivity, faster collections, lower days outstanding and faster reimbursements from health plans.

In this webinar you will learn:

  • How Coram CVS Specialty Infusion Services leveraged automated analytics to integrate claims and revenue cycle data from multiple sources
  • How the analytics team used APA to automate their analytics and reporting processes into Tableau for their senior executives
  • How they orchestrated automated workflows to measurably reduce manual responses to ad-hoc claims relevant queries, enabling their analytics to devote their time to more value-added workstreams



ZW_headshot - Molly Traverso

Zachary White

Analytics Advisor, Coram CVS Specialty Infusion Services

Andy De Headshot_NEW - Molly Traverso

Andy Dé

Senior Director, Healthcare Solutions and GTM Strategy

Brandon VonKaenel

Brandon VonKaenel

Senior Manager, Analytics and Automation at CVS Specialty