Digital patient intake and engagement: Enabling your new patient registrar

This webinar is on-demand and can be viewed at your convenience.

Join a panel of hospital and healthcare leaders to learn why delivering a digital patient intake experience is not only a win for patients and hospitals but is critical to optimizing the revenue cycle.

Experts will examine how COVID-19 accelerated patient demand for digital access to healthcare and how that engagement makes patients your new registrars.

In this session, panelists will discuss consumer expectations for digital engagement and how deploying digital patient intake tools enables patients to become hospitals’ new registrars, making them a critical participant in your revenue cycle.

Here are a few of the topics we'll cover:

  • Why providing a simple, secure digital experience gives healthcare consumers the tools they want and enables them to safely engage with their care while increasing net patient revenue
  • Why embracing patients as your new registrars and offering virtual patient access tools is critical to optimizing your revenue cycle, preventing denials, and obtaining maximum payment
  • How moving to online patient self-registration, out-of-pocket cost estimation and digital communications improves patient loyalty, promotes your brand, and attracts and retains patients
  • How offering tools like online registration, out-of-pocket cost estimation and payment, and secure messaging, reminders and digital forms improves patient satisfaction and revenue capture, while reducing costs



Michelle Fox - Taylor Ross

Michelle Fox

DBA, MHA, CHAM, NAHAM Board President, Director Revenue Operations Patient Access, Health First, Inc

Valerie Barckhoff - Taylor Ross

Valerie Barckhoff

Principal, Windham Brannon

Clint Jones (2) - Taylor Ross

Clint Jones

CHFP, Vice President, Business Development, AccuReg