How Edward-Elmhurst redefined its patients' financial journey

Tuesday, August 31st, 2021 | 12:00 PM - 1:00 PM CT


With consumers overwhelmingly moving towards digital solutions in lieu of in-person experiences, bringing consumer innovations from other industries into the financial process continues to be an increasing trend in healthcare. To meet the growing demand for a more consumer-friendly approach, Edward-Elmhurt Health redefined its financial experience by leveraging new advancements in digital technology.

Join Greg Arnold, System vice president revenue cycle & payer strategy, at Edward-Elmhurst Health in conversation with Flywire as he provides a deep dive into their patient financial experience transformation.

Key webinar learning points:

  • How to leverage digital innovation to support patients along each stage of their financial journey and empower them to self-serve.
  • How to use machine learning & analytics to provide a deeper level of consumerism to the patient financial experience.
  • How a focus on providing affordable solutions can lead to increased collections and greater patient satisfaction.


greg arnold

Greg Arnold

System Vice President Revenue Cycle & Payer Strategy, Edward-Elmhurst Health

John talaga

John Talaga

EVP & GM Healthcare, Flywire