How Michigan Medicine found more capacity in fewer chairs


Thursday, October 28th, 2021 | 12:00 PM - 1:00 PM CT

With consistent pressure to do more with less and large cost/time barriers to increasing physical capacity, infusion centers are forced to examine how to best utilize their resources.

Harnessing the power of advanced data science and machine learning can allow these centers to schedule their patient volume more strategically, which in turn unlocks capacity that would have otherwise gone unused.

The more efficient use of existing resources ultimately results in infusion centers being able to handle more appointments and provide better access to new and existing patients.

It is possible to expand your infusion center operations without the associated high cost and time commitment around physical expansions. See how Michigan Medicine utilized iQueue for Infusion Centers to help unlock existing capacity by optimizing chair utilization, level-loading appointments and reducing bottlenecks.

Register to learn how Michigan Medicine were able to:

  • Unlock 8% higher volume with 20% fewer Chairs during COVID
  • Harness the power of advanced data science and machine learning to allow their infusion center to schedule their patient volume more strategically
  • Access iQueue application for critical information to support the best scheduling decisions
 

Presenters:

Suzanne Burke, RN, BSN
Clinical Nurse Supervisor, University of Michigan Rogel Cancer Center

Barbara Walters, MSA, PMP
Senior Project Manager, University of Michigan Rogel Cancer Center