How North Kansas City Hospital & Meritas Health Improved Digital Registration and Reduced Care Gaps by 15%
Read how this regional health system implemented a fully automated registration experience that dramatically increased pre-visit registration rates and closed care gaps at scale by:
- Enhancing the patient journey, starting with the digital front door
70% of patients successfully complete the registration process directly from their phone. This has resulted in over 4,650 hours in time savings for staff that would otherwise be spent calling these patients. - Removing the manual burden from care gap identification and outreach
In just three weeks, one Meritas Health clinic closed 18% of Medicare Annual Wellness care gaps using Notable -- translating to 37 hours of time savings for front desk staff. - Improving access to quality care at every stage of the care journey
Since automating the registration process, the health system reports a 95% patient satisfaction rating.
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