How OHSU Knight Cancer Institute Flattened Midday Peaks and Helped Nurses End Shifts On Time

Thursday, April 21st, 2022 | 12:00 PM - 1:00 PM CT  

Historically, Oregon Health & Science University Knight Cancer Institute struggled with operational inefficiencies that led to long patient wait times, improper utilization of chairs throughout the day, and heavy nursing workloads that peaked during the day. This led to unsatisfactory patient experience and short, rushed lunches for the staff.

By deploying iQueue for Infusion Centers in 7 of their centers, OHSU was quickly able to overcome those pain points. Some standout results include:
  • 31% decrease in running past scheduled close
  • 39% decrease in percent of days over maximum capacity
  • 5% decrease in drug wait times
Join us to learn the steps OHSU Knight Cancer Institute took, in partnership with LeanTaaS, to achieve its operational goals.



Tyler Van Brunt

Assistant Nursing Director, Oregon Health & Science University