How patient engagement impacts revenue cycle management

Tuesday, May 18th, 2021 | 11:00 AM - 12:00 PM CT

Last year sent healthcare revenue cycle professionals into panic mode, but there are solutions available to help them recover, effectively engage with patients and adopt a modernized patient collections process.

Fred Sheffield, HealthPay24’s chief revenue officer, is teaming up with Reid Storch, Viewgol’s chief revenue officer, to discuss how revenue cycle management is being affected by shifting consumerism and patient engagement trends.

In this webinar, you’ll learn:

  • How to leverage advanced analytics to establish a baseline patient financial engagement strategy
  • Methods to evaluate your current and future patient collection processes
  • How to modernize the patient payment process
  • How to address consumerism and meet digital expectations




Fred Sheffield, Chief Revenue Officer


Reid Storch

Reid Storch, Chief Revenue Officer