How patients feel about medical bills, the upcoming price transparency rule

Insurance premium and deductible costs are both rising, imposing more of a responsibility on patients to pay for medical costs than ever before. As the 2021 implementation of the hospital price transparency final rule approaches, Waystar wrote a whitepaper exploring consumer experiences regarding healthcare billing and payment, giving insight on how patients approach medical bills, attempt to understand the cost of care and feel about the upcoming price transparency rule.

In this whitepaper, you will learn:

  • How patients approach and interpret their medical bills
  • What’s on the minds of patients regarding service estimates, out of pocket costs and shopping for healthcare
  • How hospitals can create a better patient payment and consumer-centric healthcare experience


Please fill out the form to download the whitepaper.

Waystar - Molly Traverso