How to deliver connected experiences that improve member satisfaction and business outcomes

Thursday, May 7th, 2020 | 11:00 am - 12:00 pm CT

In unprecedented times, it is more critical than ever for healthcare organizations to build trusting relationships with members. Payers can contribute to flattening the COVID-19 pandemic curve by engaging members with relevant health information when they need it most.

Join this webinar to learn how your organization can keep members engaged, in times of crisis and beyond. Salesforce and Vlocity will share strategies their organizations are leveraging to effectively use digital channels, drive improvements in communication and service, and develop robust open enrollment programs to improve member outcomes and deliver a better member experience.

During this webinar you will learn strategies on how to:

• Deepen engagement
• Improve communication and service
• Build trust and loyalty
• Decrease unnecessary costs
• Enhance open enrollment programs

Presenters: