How to Make Your Patient Statements a Powerful Collections Tool
With more consumers covered by high-deductible health plans, patient payments represent a higher percentage of your revenue. And the primary tool for collecting those payments is patient statements. How well are yours working for you? This white paper explores how Experimentation enables providers to create statements that drive engagement, collections, and patient satisfaction.
Why patient statements are in the spotlight
How consumer testing helps you create an effective statement
How artificial intelligence and machine learning can automatically optimize to select the most effective prototype
How Design Thinking is applied to patient statements to help encourage prompt patient payments
Fill out the form to download the whitepaper.
About the author:
Keith Roberts is Vice President of Engagement as a Service (EaaS) for Change Healthcare. In this role, he is responsible for leading the discovery, development, and deployment of artificial intelligence-based innovations to inspire a better healthcare system through consumer engagement.