How UCHealth Transformed Inpatient Capacity Management

Thursday, August 19th, 2021 | 11:00 AM - 12:00 PM CT

Managing inpatient capacity has been a continuous challenge in healthcare, which was exacerbated during the Covid-19 pandemic.  Placing the right patients in the right beds in a timely manner is an extensive process that often involves multiple meetings, phone calls and a lot of guesswork.

Join this session to learn how UCHealth’s Operational Intelligence worked with Capacity Management to remove patient throughput inefficiencies by providing the UCHealth staff access to real-time data that predicts future admissions and discharges which enables them to better balance beds across the network, hospital and nursing units.

Key learning points:

  • The benefits of capacity management via a cloud-based command center.
  • How to more efficiently run daily bed meetings, perform hourly administrative management, and drive capacity protocol standardization.
  • How to boost your critical capacity decision-making confidence.


Isobel Handler, UCHealth_CX - Carly Xagas

Isobel Handler, MBA

MHA Director, Operational Intelligence, UCHealth