How workforce management and staff empowerment go hand-in-hand at leading health systems

The current dynamics in healthcare have organizations focused on strategies to optimize their workforce. Forward-thinking health systems — such as Grand Rapids, Mich.-based Spectrum Health and Durham, N.C.-based Duke University Health System — understand that workforce management strategies should apply not only to nursing, but to every department and group, for a standardized approach.

This case study looks at how some organizations are containing costs, impacting staff engagement and positively impacting patient care, by taking an enterprise-wide approach to workforce management.

Key points:

• An enterprise-wide approach to Workforce Management
  • • Increases visibility to key data
    • Impacts the ability to optimize resources
    • Improves efficiencies

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