How 3 health systems are replacing crisis mode with coordinated execution


This webinar is on-demand and can be viewed at your convenience. 

For many health system leaders, the workday is a series of reactions. Workforce gaps, cybersecurity threats, AI decisions, quality demands and cost pressures arrive faster than teams can process them. Strategic time evaporates and the organization runs on adrenaline.

It does not have to stay that way. Senior leaders from Jefferson Health, Memorial Hermann Health System and Arkansas Children's are showing how to build operating models that protect strategic focus, align clinical, IT and operations teams and create real capacity for change.

In this 40-minute panel, they share what is actually working: governance models that route decisions through the right committees, simulation-based environments that test innovations before they hit the unit, communication structures that reach every shift and an honest discussion of where AI delivers value.

Learnings include:

  • A three-committee enterprise governance model used at a 33-hospital system
  • How a children's hospital is rethinking ROI on IT and AI investments
  • Lessons from a voice bot that nearly tripled nurse call center volume
  • The cultural conditions that allow teams to fail fast and improve faster

Presenters:

Susan-Grant2024_Headshot_1 - Liz Engman

Dr. Susan Grant, DNP, RN, NEA-BC, FAAN

Chief Clinical Officer,
symplr

jamie-wiggins-emp - Liz Engman

Dr. Jamie Wiggins, PhD, MBA, FACHE, FAAN

EVP & Chief Operating Officer,
Arkansas Childrens

sisk - Liz Engman

Dr. Bryan Sisk, DNP, MPH, RN, NE-BC, CENP

SVP & Chief Nurse Executive,
Memorial Hermann Health System

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Dr. Luis Taveras, PhD

EVP & Chief Digital and Information Officer,
Jefferson Health