Inside the shift to concierge medicine: Lessons from health system leaders

This webinar is on-demand and can be viewed at your convenience.

Health systems are facing mounting pressure around primary care economics, physician burnout and patient access — and leaders are finding a way forward that doesn't require restructuring what's already working.

In this webinar, leaders from Weill Cornell Medicine and Mission Heritage Medical Group share how they piloted and scaled hybrid concierge medicine programs that sit alongside traditional panels, not in place of them. Their approach has strengthened physician satisfaction, improved recruitment and retention, and created new revenue streams that reduce reliance on subsidies.

The results make a case worth hearing: concierge programs designed for flexibility can serve both traditional and membership patients without disrupting core operations.

Watch this on-demand session to learn:

How hybrid concierge models add revenue without changing the structure of existing primary care operations
Why concierge programs give health systems a competitive edge in physician recruitment and retention
How flexible membership options let patients choose their level of access while preserving traditional care relationships
How Weill Cornell Medicine and Mission Heritage Medical Group moved from pilot to scale

Presenters:

Timothy P. Seibert, MPH