The Advantage of a Vendor Neutral MSP: How South Shore Health reduced premium labor costs by 47%
Wednesday, September 3rd, 2025 | 12:00 PM - 1:00 PM CT
Rising labor costs and staffing shortages have made workforce management a top priority for hospitals and health systems nationwide. But not all MSP models are created equal. Agency-led solutions can come with inherent conflicts of interest—placing the vendor’s priorities ahead of the client's needs.
Discover how South Shore Health partnered with HWL to implement a vendor-neutral MSP model—delivering results that aligned with their workforce goals:
Insights Include:
Discover how South Shore Health partnered with HWL to implement a vendor-neutral MSP model—delivering results that aligned with their workforce goals:
Insights Include:
- How a transparent, conflict-free partnership delivers mutually beneficial outcomes
- How a collaborative approach to reduce agency reliance and costs can be achieved
- How an open and competitive vendor panel results in better fill rates and quality
Presenters:
Darleen Souza
Sr. Vice President & Chief Human Resources Officer - South Shore Health – Weymouth, MA
Jeff Niles
Chief Revenue Officer – HWL