The Workforce Wake-up Call: Holistic Strategies to Combat Turnover and Burnout


Thursday, May 22nd, 2025 | 12:00 PM - 1:00 PM CT

Turnover remains one of the biggest threats to healthcare stability, yet many organizations are still relying on short-term fixes. With hospital turnover hovering around 18% nationally — driven by burnout, staffing shortages and declining engagement — it's clear that a more sustainable approach is needed.

Innovative health systems like Cedars-Sinai and Memorial Sloan Kettering Cancer Center are embracing holistic benefit programs that address the real drivers of burnout and disengagement with flexible care benefits and personalized well-being support.

During this session, attendees will discover how to better support today's healthcare workforce — driving retention, productivity, and long-term organizational health. 

Insights include:
 
  • Proven strategies to reduce burnout and drive long-term retention
  • How to design inclusive benefits that meet diverse employee needs — like child care, elder care, pet care, and education assistance
  • Communication tactics that increase benefits engagement and drive measurable ROI

Presenters:

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Nicole M.B. Mitchell

Chief Diversity, Inclusion & Wellbeing Officer, Cedars Sinai

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Christine Pfeiffer

Director Work/Life & Wellbeing, Human Resources, Memorial Sloan Kettering Cancer Center

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Terri Kowalczyk

Vice President Global Enterprise Partnerships, Healthcare, Bright Horizons