Healthcare organizations using back-office AI: 3 trends from 140+ healthcare leaders


Healthcare organizations are under increasing pressure to do more with less, yet many back-office operations still depend on fragmented systems, manual workflows and stretched teams.

A new Becker's-Workday survey of 142 healthcare leaders shows momentum is building: While many organizations are still researching or piloting AI, 12% have fully integrated it into operations and 15% are actively scaling solutions across finance, HR and supply chain.

These early adopters are prioritizing AI to improve operational efficiency, boost workforce productivity and manage costs — areas critical for long-term sustainability.

Download the full report to explore:
 
  • What's working: Where AI is being applied, from workforce planning to operational analytics
  • What's missing: The biggest internal and external barriers to adoption
  • What to demand: The most valued capabilities in an AI partner, from integration to compliance
 

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