How Mercy filled a million open shifts — and reduced premium labor costs by 25.6%
Mercy, a 55-hospital system based in St. Louis, set out to overhaul shift coverage and reduce reliance on premium labor. Four years later, it has built a scalable workforce model that increases flexibility, fill rates and staff satisfaction.
So far, Mercy has filled more than 1 million shifts, reduced premium labor spend by 25.6% year over year and improved system fill rates by 8 percentage points.
This whitepaper offers a detailed look at Mercy's workforce transformation and the lessons other health systems can apply today.
Read to learn how Mercy:
So far, Mercy has filled more than 1 million shifts, reduced premium labor spend by 25.6% year over year and improved system fill rates by 8 percentage points.
This whitepaper offers a detailed look at Mercy's workforce transformation and the lessons other health systems can apply today.
Read to learn how Mercy:
- Shifted workforce oversight from nursing to operations to drive systemwide alignment
- Reduced incentive pay rates by 44% while still exceeding staffing goals
- Reduced agency hours and saved millions in premium labor savings
- All while increasing staff satisfaction
Please fill out the form to download the whitepaper.