Strategic workforce modernization at Bon Secours Mercy Health


Imagine a staffing environment where open-shift incentives are no longer managed through spreadsheets, schedules are better aligned to patient demand and leaders have clearer visibility into workforce needs across the enterprise.

This whitepaper shows how Bon Secours Mercy Health is working toward that model with its workforce management system. Rather than making incremental changes to legacy scheduling practices, the organization modernized its approach with automated incentive pricing, structured PRN participation and forecasting tools designed to support more evidence-based staffing decisions.

The result is a workforce strategy built to improve transparency, strengthen schedule stability and help leaders use internal staff more effectively before turning to higher-cost labor options.

Learnings include:

  • How dynamic incentive pricing helped target the shifts with the greatest need
  • How the PRN Tiers program increased pre-scheduled hours by 25% during a holiday period
  • How forecasting tools supported more precise staffing baselines
  • How workforce modernization can support employee experience and financial stewardship

 

Please fill out the form to download the whitepaper.