Improving ED operational efficiency at Connecticut Children’s Medical Center


Tuesday, November 27th, 2018 | 10:00 AM - 11:00 AM CT


Connecticut Children’s Medical Center was experiencing year-over-year Emergency Department volume increase. They wanted to improve ED operational efficiency and patient throughput. Focusing on prioritized areas of charge nurse development, direct bedding, triage/front-end process improvement, and throughput, they achieved improvements in ED performance and patient throughput.

We will discuss:

  • Leveraging best practices and benchmark data to implement change
  • How a team-based approach supports performance improvement
  • Changing processes to improve communication, staff development, patient flow, and more



Philips Nov