Improving the Patient Experience Through Pharmacy

Wednesday, August 19, 2015 | 2:00PM - 3:00PM CDT

This webinar will examine the importance of pharmacy within a healthcare system to improve overall quality, patient safety, medication safety, and cost containment. In addition, we’ll take a deeper dive into the compliance and regulatory facets of pharmacy that affect the patient experience. Specifically, see examples of how medication errors and new regulation can affect performance, and learn ways to align operations to reduce costs while keeping a keen focus on the patient.

What You’ll Learn:

  • How pharmacy impacts the patient experience
  • Key patient safety and pharmacy compliance techniques
  • Evidence for creating a medication safety program
  • Impact of CMS proposed changes