Innovating the revenue cycle for collective success

Tuesday, June 1st, 2021 | 11:30 AM - 12:30 PM CT

Innovation, particularly in the revenue cycle, is key to remaining relevant in a very competitive provider marketplace. According to a recent report from the Center for Connected Medicine and KLAS, revenue cycle management was the area most frequently cited by respondents as needing significant innovation and disruption. The question is, how to develop fresh solutions and more dynamic ways of running the revenue cycle with so many provider organizations struggling to find enough dollars and enough talent to invest in such endeavors.

Join Steve and Doug as they reveal how to orient strategies and partnerships to drive innovation in a resource-deprived climate. A modern strategic innovation approach can both address financial problems and position your provider organization to thrive and better serve your local community.

Learning Objectives

In this session participants will learn:
  1. How to tune your strategy to produce a triple benefit of innovation, reduced operation costs, and improved revenue cycle performance.
  2. How leveraging strategic partnerships can be an innovative strategy to remain competitive in today’s challenging and ever-changing market
  3. The different areas that can be a focus for innovation such as:
               a. Technology
               b. Process
               c. Workforce management

    Head Presenter


Steve Scharmann

Vice President Finance and Revenue Cycle MSA Operations, Dignity Health, now part of CommonSpirit Health

 Other Presenter

D Hires Head Shot June 2020

Doug Hires

Chief Operating Officer, Provider Solutions, Optum