Intermountain Healthcare reduces check-in time by 25% with intelligent automation
Increasing patient expectations have compelled providers to replace manual, paper-based workflows with automated digital experiences.
Learn how Intermountain Healthcare built an automated digital check-in and registration experience using robotic process automation and artificial intelligence, saving MAs over 30 minutes per day while driving a 96% patient satisfaction rating.
Readers will learn:
- How Intermountain replaced paper-based check-in and intake with an automated mobile experience
- How embedding self-pay collections into their digital registration experience increased co-pay collection by 300%
- Concrete examples of how automation can be deployed to streamline staff, clinician, and call center workflows
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