Intermountain Healthcare reduces check-in time by 25% with intelligent automation


Increasing patient expectations have compelled providers to replace manual, paper-based workflows with automated digital experiences.

Learn how Intermountain Healthcare built an automated digital check-in and registration experience using robotic process automation and artificial intelligence, saving MAs over 30 minutes per day while driving a 96% patient satisfaction rating.


Readers will learn:

 

  • How Intermountain replaced paper-based check-in and intake with an automated mobile experience

 

  • How embedding self-pay collections into their digital registration experience increased co-pay collection by 300%

 

  • Concrete examples of how automation can be deployed to streamline staff, clinician, and call center workflows

 

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