Making the Contactless Connection

Thursday, November 19th, 2020 | 12:00 pm - 1:00 pm CT

Today, dental practices must adapt to current conditions that necessitate social distancing, as well as pre-existing preferences towards a more consumer-based model of care. Safe, secure, and seamless processes now propel dental offices to thrive. In a field that requires providers to interact frequently with their patients, how are successful practices embracing digital tools to deliver a high level of care? From leveraging virtual care to collecting payments online, contactless solutions actually allow providers and patients to connect through flexible options. Discover how technology is making it easier for practices to engage patients and enhance the overall experience.


During this webinar, our panel of industry experts will explain what it means to make a contactless connection through:

  • Communication: creating an ongoing dialogue with patients through new channels
  • Convenience: offering digital methods to effectively capture patient information and payments
  • Care: utilizing technology to deliver an optimal patient experience



  • Ken Kaufman, CFO, Community Dental Partners
  • Lai Ferrell, Director of Operations, Marketing and Recruitment, Higginbotham Family Dental
  • Cynthia Tyler, Regional Manager of Operations, Heartland Dental
  • Mike Peluso, Chief Technology Officer, Rectangle Health


Moderated by:

  • Scott Becker, JD, Publisher, Becker's Healthcare