Managing patient volumes and aligning resources: lessons from the COVID-19 crisis

Monday, August 10th, 2020 | 12:00 pm - 1:00 pm CT

COVID-19 demonstrated that forecasting patient volumes using historical averages is insufficient for the effective alignment of resources. Providers need predictive analytics and total capacity control to meet the challenges associated with both daily and pandemic volumes. Join us as we explore how your peers have met the challenge head on.

Learning points: 

  • Describe how providers are using predictive analytics for forecasting volume and aligning resources
  • Identify the technologies needed for effective capacity management
  • Articulate why precise, accurate alignment between volume and resources is critical to care quality and the bottom line



headshot - Cierra Levy

Terri Epler, RN, MSN

Product Leader, Change Healthcare

Kathleen McGrow

Kathleen McGrow, DNP

Chief Nursing Info Officer, Dir Industry Solutions, Microsoft